eSupport

eSupport is a revolutionary support system with unmatched features and ease of use, it is one of the most comprehensive support system currently available
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Help Desk Software from EzyHelpDesk.com

Your clients can either submit support requests via E-mail which will be logged into ezyhelpdesk or they can use a web based submission form.
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Stellar Docs

One of the hardest things about building an online resource center is building all the pages, and managing all the content. Stellar Docs replaces those requirements, allowing your entire resource center to be built via a sleek, elegant web-based interface
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Accliptic Support

Accliptic Support is a web-based customer relationship management software for small and medium sized businesses. Includes trouble ticketing, licensing for unlimited CSRs/users, knowledge base, full-text search, customer discussion forum, web/email submission, etc.
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Relata

Relata is a CRM platform that currently features a sales force automation module, with additional CRM modules currently being developed. Relata has user and administrative interfaces. Being web-based, the interface for Relata is a current version of a standard web-browser.
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SupportPRO SupportDesk

Web Based helpdesk software with integrated knowledge base. Open source script to manage customer support effectively using email piping, SMTP/POP3 support, unlimited users
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